Accessibility Statement

Our Commitment to Accessibility

TCDS Insurance Agency is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards — the current W3C standard, published in October 2023. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone. WCAG 2.2 builds on the earlier 2.1 release with additional success criteria covering focus visibility, target size, and consistent help.

ADA Title III Commitment

As an insurance agency serving the public, TCDS Insurance Agency recognizes that the Americans with Disabilities Act (ADA) Title III applies to the goods and services we offer through this website. We are committed to providing equal access to information about auto, home, business, life, and flood insurance, and to the licensed agents who can help our clients in Alabama, Georgia, and Tennessee obtain it.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed using keyboard navigation
• Screen Reader Compatibility: Content is structured to work with screen readers
• Alternative Text: Images include descriptive alt text
• Color Contrast: Text and background colors meet WCAG contrast requirements
• Resizable Text: Text can be resized up to 200% without loss of functionality
• Clear Navigation: Consistent navigation structure throughout the site
• Form Labels: All form inputs have clear, descriptive labels
• Skip Links: Skip navigation links for screen reader users

Known Limitations

Despite our best efforts, some limitations may exist:

• Third-party content (embedded videos, widgets) may not be fully accessible
• Some PDF documents may not be fully accessible (we are working to remediate these)
• Older content may not meet current accessibility standards (we are auditing and updating)

Assistive Technologies

Our website is designed to work with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Alternative input devices

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, please let us know:

When reporting accessibility issues, please include:

• The specific page or feature you're having trouble with
• The assistive technology you're using (if applicable)
• A description of the problem

We will respond to accessibility feedback within 5 business days and work to resolve issues as quickly as possible.

Alternative Access

If you encounter content that is not accessible to you, we offer alternative ways to access our services:

• Phone Support: Call (205) 847-5616 to speak with an agent
• Email Support: Email agency@tcdsagency.com for assistance
• In-Person Meetings: Schedule an in-person consultation at our Birmingham office

Ongoing Efforts

Accessibility is an ongoing effort. We regularly:

• Conduct accessibility audits of our website
• Test with assistive technologies
• Train our team on accessibility best practices
• Update content to meet current accessibility standards
• Monitor and respond to accessibility feedback

Technical Specifications

Our website relies on the following technologies to work with your web browser and assistive technologies:

• HTML5
• CSS3
• JavaScript (ES6+)
• ARIA (Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards used.

Third-Party Content

Some content on our website comes from third parties (embedded videos, social media feeds, insurance carrier tools). While we strive to ensure all content is accessible, we cannot guarantee the accessibility of third-party content. If you encounter issues with third-party content, please contact us for alternative access.