About TCDS Insurance Agency
Your trusted insurance partner across Alabama, Georgia, and Tennessee. We spread love through insurance by helping you make smarter coverage decisions with honesty, transparency, and care.
Our Story
Founded in 2019, TCDS Insurance Agency is a full-service independent insurance agency proudly serving Alabama, Georgia, and Tennessee. With our main office in Pinson, Alabama, we serve individuals, families, and businesses across the Southeast—including Birmingham, Atlanta, Nashville, and surrounding communities. Our multi-state presence allows us to bring competitive rates and comprehensive coverage options to clients throughout the region.
At TCDS, we put excellent customer service first above anything else. We spread love through insurance. Our mission is to love and serve people by helping them make better coverage decisions—decisions that lead to smarter coverage and fewer bad surprises. We treat every customer or potential client as family, tailoring your insurance coverage to your specific personal or business needs while keeping reasonable premiums in mind.
As an independent agency, we represent multiple insurance companies that we've partnered with. We work for you, bringing you quality service and quality insurance options. We believe in transparency, honesty, and education—empowering you with the knowledge to make informed decisions about your protection.
Why Choose an Independent Agent in Alabama?
When shopping for insurance in Alabama, you can work with a captive agent who represents one company or an independent agency appointed with multiple carriers. The practical difference is the set of products each agent can quote. See our neutral breakdown of independent agent vs State Farm for an example.
TCDS can compare eligible options across its appointed panel using consistent limits, deductibles and endorsements. For example, you can read our Alfa Insurance review and bring an Alfa quote to TCDS for comparison with appointed options. Product availability and pricing depend on state, underwriting and the details of each risk.
Our deep understanding of the Alabama insurance landscape means we can offer expert guidance on state-specific risks and requirements. We believe in building long-term relationships based on trust and transparency. Our goal isn’t just to sell a policy; it’s to become your trusted advisor for all things insurance, ensuring you feel confident and protected.
Meet Todd Conn, CLCS
Commercial Lines Coverage Specialist
Agency Principal
Born and raised in Pinson, Alabama, Todd started his career in IT right out of high school, spending a decade in the industry before realizing he wanted something different. He transitioned into real estate, where he quickly became fascinated by the home insurance process and the lack of education surrounding it. That passion led him to open TCDS Insurance Agency in June 2019, just before the brink of COVID-19.
Since then, TCDS has grown into a dedicated team of seven with locations in Pinson, Cullman, and Pelham, serving clients across Alabama, Georgia and Tennessee. The agency's mission is simple: helping people, educating them on their options, and truly making a difference in their lives through insurance. Todd takes this responsibility seriously, and in 2023, TCDS was honored to be named Agency of the Year by the Alabama Insurance Alliance.
Outside of work, Todd is a proud pet parent of two dogs and a cat, and remains deeply committed to his community. Whether working with homeowners, business owners, or industry partners, his goal is to ensure everyone TCDS serves feels protected, valued, and cared for.
The TCDS Way: Simplifying Insurance With A Smile
Customer service isn't what it used to be, but at TCDS Insurance Agency we go the extra mile to show you that we care about your insurance needs, your lifestyle and your budget. You can count on our staff to give you reliable service, timely responses and professional advice with a caring approach. Our staff takes customer service to the next level — which means we make insurance and your needs a top priority. We don't complicate the insurance process; we make it easier at every stage.
Core Values
We Deliver
We do what we say, when we say. Reliability and follow-through are at the core of everything we do.
Respect
We treat our clients and each other with appreciation, dignity, and courtesy.
Integrity
We conduct ourselves ethically and honestly in everything we do.
Teamwork
We all work together to serve you better.
Fun
We try not to take ourselves too seriously and make insurance as fun as it can be.
Commitment
We give each client our full attention, anticipating their needs, being honest and upfront with all details.
Licensing & Credentials
TCDS Insurance Agency is a licensed independent insurance agency authorized to write business in Alabama, Georgia, and Tennessee. Our agency operates under the legal entity TCDS Group LLC, doing business as TCDS Insurance Agency.
State License Numbers
- Alabama Department of Insurance — License #3000576866
- Georgia Office of Insurance and Safety Fire Commissioner — License #206742
- Tennessee Department of Commerce and Insurance — License #2445535
Founded in 2019, TCDS Insurance Agency is headquartered at 4316 Main St, Pinson, AL 35126 and is appointed with multiple confirmed carriers. Our agency principal Todd Conn, CLCS, is the named producer on all three state licenses.
License status can be verified directly with each state's department of insurance.
Our Locations
Pinson Office
Pelham Office
Cullman Satellite Office
Cullman, AL
Carrier Options
Carrier access and eligibility vary by state, product, risk, and appointment. We will confirm which markets are available for your specific quote.
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